De-scripting office design: exploring design intentions in use

Purpose This paper aims to explore how users respond office design through their use of space. Intentions for spaces should be used can not only understood as sociomaterial scripts that are inscribed into the architecture by designers but also communicated organisational change processes. The elaborates on de-script spaces, is, they these use. Design/methodology/approach draws a case study an intervention in public organisation. Taking approach, uses concepts scripting and de-scripting analyse data. Findings findings show subscribe to, repair, resist or re-script scripts. suggests enact agency creative acts appropriation. Further, both materiality user participation play equivocal roles responses. Research limitations/implications is based single where process was studied retrospectively. regarded typical contemporary processes, more studies follow projects from needed. Practical implications solutions better adapted work practices instead applying generic specific situations overlapping Originality/value originality this lies linking aspects with responses taking approach examine